1. Introduction

Pronest ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services. By using Pronest, you agree to the terms outlined in this policy.

2. Information We Collect

2.1 Personal Information

• Name, email address, phone number
• Payment details and billing information
• User account credentials and profile information

2.2 Non-Personal Information

• Device details, operating system, and browser type
• Usage data, such as interaction with our platform and features accessed
• IP address, location data, and log files

2.3 Cookies and Tracking Technologies

We use cookies, beacons, and similar tracking tools to enhance user experience, measure performance, and deliver relevant advertisements.

3. How We Use Your Information

• Provide, maintain, and improve our services
• Process payments and complete transactions
• Personalize and enhance the user experience
• Respond to customer inquiries and provide support
• Prevent fraud, abuse, and ensure security
• Comply with legal obligations and enforce terms

4. Information Sharing and Disclosure

We do not sell personal data. However, we may share information with:

4.1 Service Providers

We collaborate with third-party vendors to provide hosting, payment processing, analytics, and other services essential to our operations.

4.2 Legal and Regulatory Authorities

If required by law, we may disclose your information to comply with legal obligations, protect our rights, or respond to government requests.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the business transaction.

5. Data Security

We implement robust security measures, including encryption, access controls, and monitoring systems, to safeguard personal data. However, no system is entirely secure, and users should take precautions when sharing personal information online.

6. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access, modify, or delete personal data
• Object to data processing or request restriction
• Withdraw consent for marketing communications

To exercise these rights, contact us at Privacy@pronest.co.in.

7. Cookies and Tracking Technologies

Pronest uses cookies to collect and store data. You can control cookie preferences through your browser settings. Disabling cookies may affect the functionality of our services.

8. Third-Party Links and Services

Our platform may contain links to third-party websites and services. We are not responsible for their privacy practices, and users should review their policies separately.

9. Data Retention

We retain personal data as long as necessary to fulfill service obligations and comply with legal requirements. Upon user request, data may be deleted in accordance with applicable laws.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted with a revised effective date, and continued use of Pronest after updates constitutes acceptance of the revised terms.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Pronest
Privacy@pronest.co.in